Privacy policy

Halsa respects your privacy and handles your personal data with care, in line with the GDPR and UK GDPR.

What we collect

  • Name, address, email and phone number, so we can deliver your order and contact you.
  • Order and payment details, so we can process your payment. Payments go through secure payment providers and we never see your full card details.
  • Data about your visit (cookies), only with your consent, for analytics and marketing.
  • Your email address for our newsletter, only if you sign up. You can unsubscribe at any time using the link in every email.

Who we share data with

Only with parties we need to complete your order: our shop platform (Shopify), payment providers, our fulfilment partner and the courier. Some partners process data outside the UK or EU, with suitable safeguards such as standard contractual clauses.

How long we keep it

We keep your data no longer than needed. Order and invoice records are kept for 7 years for tax reasons.

Your rights

You can ask to see, correct or delete your data, limit or object to how we use it, or receive a copy. Email hello@sleephalsa.com and we will reply within 30 days. You can also complain to your data protection authority (the ICO in the UK, the DPC in Ireland).

Cookies

We use essential cookies to run the shop. Analytics and marketing cookies are only used with your consent, which you can withdraw at any time.